PDFs, PPTs, DOCs and XLSs, etc help in sharing your content with your users in an easy way. You can make use of these file types to share text and image-based content with your target audience.
To upload the file as a training material, log in to your CXcherry platform as the Super Admin. Click on the gear icon in the header and select the Manage Training Materials item. On the Manage Training Materials page, press the plus button.
In the slide-out panel, click the File option on the page. The mandatory fields are marked with an asterisk*. A few details about fields on this page:
- Title: Title of the file.
- Description: Description of the file.
- Type: CX Cherry platform supports the following ways to include a file:
- File: You can upload files of type XLS, XLSX, DOC, DOCX, PPT, PPTX, PDF, JPG, JPEG, PNG, GIF, MP3, and ZIP. The maximum file size should not exceed 1 GB.
- External URL: URL of the file. You can include files via URL from the World Wide Web (WWW). You need to prefix "http://" or "https://" to the external URL to make it work.
Press the SAVE button to upload a file to your CXcherry platform. You can edit or delete a file. This can be done by clicking Edit and Delete icons under the Action column. If you delete a file, you will not be able to assign it to any new course. However, the deleted file will continue to be a part of the courses to which it was already assigned. You can launch the file (except for type ZIP, which can only be downloaded) by clicking on the Play icon under the Action column. You can see the courses to which the file has been assigned by clicking the icon under the Courses column.
Files are delivered to the users via a signed URL to ensure security and permission-based access to users.