We're excited to share the latest release of CXcherry LMS! This update brings a fresh set of improvements across system administration, customer support, platform security, content management, identity management, and user onboarding.

Our goal with this release is simple: put more control in your hands. Administrators can now manage more of their day-to-day work directly inside CXcherry LMS, with fewer manual steps and less back-and-forth with support.

What's New

Say hello to My Help Center — a brand-new home for support and product information, built right into CXcherry LMS. System Administrators can now stay on top of everything happening with their account without ever leaving the platform.

What You Can Do

• Check out the latest CXcherry LMS product updates and release notes.
• Raise a support ticket directly from the LMS.
• View all previously raised support tickets.
• Track the current status and progress of your tickets.
• Follow up on open support requests in one place.
• Suggest new features or enhancements you'd love to see.
• Share product feedback directly with the CXcherry team.

Why You'll Love It

Centralized Support — No more switching between systems just to raise a ticket or check for updates.

Better Visibility — Always know where your support requests stand.

Faster Communication — Fewer steps between spotting an issue and reporting it.

Direct Feedback Channel — Your ideas go straight to the people building the product.

A Smoother Experience — Support and product info, all in one convenient place.

What's New

Managing SSL certificates for your custom URL used to mean looping in the CXcherry team. Not anymore! Authorized administrators can now upload and manage SSL certificates straight from the platform.

What You Can Do

• Upload an SSL certificate for your custom URL.
• Manage certificate details from the CXcherry admin interface.
• Configure certificates without waiting on manual support.
• Keep your branded custom URL secure over HTTPS.

Why You'll Love It

More Control — You're in the driver's seat for your custom URL configuration.

Less Waiting on Support — Handle routine certificate updates yourself.

Faster Turnaround — Update certificates on your own schedule.

Stronger Security — HTTPS keeps communication between your users and CXcherry LMS encrypted.

Branding Stays Intact — Keep using your own branded URL, securely.

What Changed

We squashed a bug affecting user uploads to Manual Groups via CSV. CSV-based uploads to Manual Groups now work reliably, every time.

Why You'll Love It

Reliable Bulk Management — Add large numbers of users to Manual Groups without manual clean-up.

Less Admin Work — No need to re-assign groups after the upload.

Better Accuracy — Users land in the right groups the first time.

Quicker Onboarding — Bulk user and group assignments finish faster.

What's New

Tired of uploading the same course thumbnail over and over? The new Custom Image Gallery lets administrators build their own reusable image library for courses and Learning Paths.

What You Can Do

• Upload images to your own custom gallery.
• Build and maintain your image collection.
• Add course thumbnails to the gallery.
• Add Learning Path thumbnails to the gallery.
• Reuse existing images whenever you need them.
• Pick an existing image while creating or editing a course.
• Pick an existing image while creating or editing a Learning Path.
• Build out an organization-specific image library.

Why You'll Love It

Reusable Images — Upload once, use everywhere.

Less Repetitive Work — No more re-uploading the same visuals.

Consistent Branding — Keep a unified look across all your learning content.

Centralized Management — One dedicated place for all your LMS images.

Faster Course Creation — Grab an image from the gallery instead of hunting for the file.

Better Organization — Maintain a clean, approved image library.

What's New

CXcherry LMS now integrates with Microsoft Azure Active Directory (Microsoft Entra ID) via SCIM, making it easy to automate user provisioning and keep your identity systems in sync.

What You Can Automate

• User provisioning.
• User synchronization.
• User lifecycle management.
• User updates sourced from your identity platform.
• Centralized identity administration.

Why You'll Love It

Automated Provisioning — New users get set up automatically — no manual account creation.

Less Manual Admin — User management flows straight from your identity platform.

Better Data Accuracy — User info stays in sync with your source of truth.

Faster Onboarding — New hires get LMS access as soon as they're added to your directory.

Smoother Offboarding — Handle lifecycle changes efficiently when employees leave or change roles.

Enterprise-Ready — CXcherry LMS fits neatly into your existing Microsoft identity ecosystem.

What's New

Bulk onboarding just got a whole lot easier. The User Upload via CSV feature now lets administrators create users and configure their Group, Course, and Learning Path assignments all in the same upload.

What You Can Do

• Add users directly to the required Groups during upload — no need to upload, search, then assign separately.
• Assign one or more Courses as part of the onboarding process.
• Assign Learning Paths during user creation.

Why You'll Love It

Faster Bulk Onboarding — Create users and set up learning access in a single pass.

Less Manual Work — No follow-up assignments needed after upload.

Simplified Administration — User creation and assignment, all in one CSV workflow.

Better Onboarding Experience — New users land with their courses and paths ready to go.

Scales With You — Onboard hundreds or thousands of users without the extra effort.

Fewer Errors — Combining user and assignment data in one upload reduces missed assignments.

Put together, these updates make CXcherry LMS more self-service, more secure, and more enterprise-ready than ever.

Improved Self-Service

Administrators get more control over support, SSL certificates, image management, and user onboarding, all directly within the platform.

Reduced Administrative Effort

Several previously manual processes are now streamlined — especially CSV-based user onboarding and image management.

Better Enterprise Administration

SCIM integration with Microsoft Azure AD/Entra ID means CXcherry LMS fits right into your existing identity and user-management infrastructure.

Faster User Onboarding

The enhanced CSV upload lets you create users and assign Groups, Courses, and Learning Paths in one go.

Improved Customer Support Experience

My Help Center brings product updates, support tickets, ticket tracking, and feature recommendations into one convenient location.

Improved Security and Customization

Self-service SSL certificate management means secure HTTPS for your custom URL, on your own timeline.

Better Content Branding

The Custom Image Gallery helps keep your courses and Learning Paths looking consistent and on-brand.

With this release, CXcherry LMS takes another step toward being a more self-service, scalable, secure, and enterprise-ready learning management platform. We hope these updates save you time, reduce administrative overhead, and make managing your learning environment just a little bit easier.

As always, thank you for being a CXcherry LMS customer — we're just getting started!