Your CXcherry platform allows you to manage ten different inbuilt reports related to users, courses, training materials, groups, and terms & condition etc.
To view reports, log in to your CX Cherry platform as the Super Admin. Click on the gear icon in the header and select Reports item. You will be able to see the following reports:
- Users Login Report: Report displaying month wise logins done by all the users (Portal Admin, Super Admin, Power User and User). If a user has logged in more than once in a calendar month, details of only the most recent login is available in the reports.
- Users Courses Report: Report displays the progress details of each user per course.
- Users Training Materials Report: Report displays details about users related to the training materials in the courses.
- Users Sessions Report: Report displays the progress details of each user per VILT session.
- Users Terms & Conditions Report: Report displaying version wise terms & conditions accepted by the users.
- Courses Users Report: Report displays the progress details of each course across the users.
- Groups Courses Report: Report displays the progress details of each course across the groups.
- Branch Dashboard Report: Report displays the progress of course enrollments as per their status (Not Started, In Progress, Completed, Not Completed) across the branches in the organizational chart.
- Portal Dashboard Report: Report displaying month wise user logins (active users) across your portals. This report also displays course wise licenses used by your portals for a selected month. This report is available only to the portal Admin.
To view a report, click on the View icon under the Action column. To export report data in a CSV file, press the Export to File icon under the Action column. This will allow you to download report data in a CSV file. This option is also available on the reports page.
You can filter data as well as choose columns for a report. This can be done by clicking the arrow button on top left side of the reports page.