When you create an eLearning or Webinar course, you can create one or more surveys within the course to get users feedback.

 

 

CREATING A SURVEY 

To create Survey, log in to your CXcherry platform as the Super Admin. Click on the gear icon in the header and select Manage Survey item. On the Manage Survey page, press the plus button.

 

In the slide-out panel, The mandatory fields are marked with an asterisk*. A few details about fields on this page: 

  • Title: Title of the Survey. 
  • Description: Description of the Survey. 



Press SAVE button to add a Test to your CXcherry platform. You can edit or delete a survey. This can be done by clicking Edit and Delete icons under the Action column. If you delete a survey, you will not be able to assign it to any new course. However, the deleted survey will continue to be a part of the courses to which it was already assigned. You can launch the Test by clicking on the Play icon under the Action column. You can see answer sheet for the survey by clicking Answer sheet icon under the Action column. You can see the courses to which the Test has been assigned by clicking icon under the Courses column. To configure the survey settings, assign questions, you need to click on the Edit icon under the Action column. You will be redirected to the inner page of the Survey which has the following tabs: 

 

 

General Information:

This tab has the following details of the Survey: 

  • Title 
  • Description 

 

 

Settings: 

This tab has all the settings of the test. A few details about fields on this page: 

 

Answer all questions: Select this option if you want users to answer all the questions in the Survey. 

  • Allow users to edit answers: Select this option if you want users to edit their answer to a question. 
  • Allow backtracking: Select this option if you want users to go back to previously attempted/viewed questions. 
  • Allow users to move across questions: Select this option if you want users to skip questions in the Survey. 

 

 

 

 

Assign Questions:

This tab has all the questions in the Survey. You can either import questions from a Question Bank or directly add questions to the Survey. To import questions from a Question Bank, select “Import from Question Bank” option from the drop down and click on the “Go” button. You need to select a question bank from the list and can then select the questions within the selected question bank which you want to import to the test.  To add a question to the test, select “Add <Question_Type>” option from the drop down and click on the “Go” button. You can determine the sequence for the questions/titles in the test by dragging and dropping the questions/titles. The available question types are as follows: 

 

Single Choice Question: For this question type, users can choose a single choice from the available answer choices as there is only one correct choice. To add a single choice question to the test, select “Add Single Choice Question” option from the drop down and click on the “Go” button. The mandatory fields are marked with an asterisk*. A few details about fields on this page: 

  • Question Id: Unique Id of the question. 
  • Question Text: Text for the question. You can also upload file of type XLS, XLSX, DOC, DOCX, PPT, PPTX, PDF, JPG, JPEG, PNG, GIF, BMP, MP3, and MP4 in addition to the question text. The maximum file size should not exceed 1 GB. 
  • Question Category: Select the question category from the drop down. 

 

  • Answer Text: Text for the answer choice. Press Add Option button to add an answer choice to your question. You can edit or delete an answer text. This can be done by clicking Edit and Delete options under the gear icon in front of the Options list. You can also upload file of type XLS, XLSX, DOC, DOCX, PPT, PPTX, PDF, JPG, JPEG, PNG, GIF, BMP, MP3, and MP4 in addition to the answer text. The maximum file size should not exceed 1 GB. This can be done by clicking Upload File option under the gear icon in front of the Options list. You can determine the sequence in which answer choices should appear for the question. This can be done by dragging and dropping the answer choices in the Options list. 

 

Press ADD button to add a single choice question to the Survey. You can edit or delete a single choice question in the survey. This can be done by clicking Edit and Delete icons under the Action column.                                                              

 

Multiple Choice Question: For this question type, users can choose more than one choice from the available answer choices as there is more than one correct choice. To add a multiple choice question to the test, select “Add Multiple Choice Question” option from the drop down and click on the “Go” button. The mandatory fields are marked with an asterisk*. A few details about fields on this page:

  • Question Id: Unique Id of the question. 
  • Question Text: Text for the question. You can also upload file of type XLS, XLSX, DOC, DOCX, PPT, PPTX, PDF, JPG, JPEG, PNG, GIF, BMP, MP3, and MP4 in addition to the question text. The maximum file size should not exceed 1 GB. 
  • Question Category: Select the question category from the drop down. 
  • Answer Text: Text for the answer choice. Press Add Option button to add an answer choice to your question. You can edit or delete an answer text. This can be done by clicking Edit and Delete options under the gear icon in front of the Options list. You can also upload file of type XLS, XLSX, DOC, DOCX, PPT, PPTX, PDF, JPG, JPEG, PNG, GIF, BMP, MP3, and MP4 in addition to the answer text. The maximum file size should not exceed 1 GB. This can be done by clicking Upload File option under the gear icon in front of the Options list. You can determine the sequence in which answer choices should appear for the question. This can be done by dragging and dropping the answer choices in the Options list. 

 

Press ADD button to add a multiple choice question to the survey. You can edit or delete a multiple choice question in the survey. This can be done by clicking Edit and Delete icons under the Action column.                                                    

 

Short Answer Question: For this question type, users will respond by either writing the response themselves or upload a file which contains the response. To add a short answer question to the survey, select “Add Short Answer Question” option from the drop down and click on the “Go” button. The mandatory fields are marked with an asterisk*. A few details about fields on this page: 

  • Question Id: Unique Id of the question. 
  • Question Text: Text for the question. You can also upload file of type XLS, XLSX, DOC, DOCX, PPT, PPTX, PDF, JPG, JPEG, PNG, GIF, BMP, MP3, and MP4 in addition to the question text. The maximum file size should not exceed 1 GB. 
  • Question Category: Select the question category from the drop down. 
  • Character Limit: Number of characters permitted for the written response. You can specify it as 0 to indicate no character limit. 

Press ADD button to add a short answer question to the survey. You can edit or delete a short answer question in the survey. This can be done by clicking Edit and Delete icons under the Action column.