Your CXcherry platform is powered by Artificial Intelligence (AI) based recommendation engine which recommends relevant courses to users based on their learning history to create a personalized learning experience. The recommendation engine makes use of the following data: 

  • User related data including their role. 
  • Course related data including course type, course category, keywords, and type of training materials with the course. 
  • Courses assigned to the users. 

The minimum data required to generate course recommendations for user is as follows:

  • At least 1000 course enrollment records in the system.
  • At least 25 unique users with 2 course enrollments each.

The recommended courses are available to users under Course Catalog section if “Enable AI based course recommendations for users” option is enabled under System Setup -> Advanced Settings -> Other Settings.